Governmental Entities and NGOs Relevant References

Service Description

Client Name Scope of services
World Bank Group The Review of Existing Government Led ICT Education/Training Programs

To review the structure of existing MCIT/ITIDA led ICT (ITO/BPO) educational programs within universities in light of the ICT National Competence framework (ICT-NCF), and best international practices, and recommend improvements, and to recommend practical Solutions and mechanism for the continues improvement of the assessed education/training programs

Industrial Modernisation Centre Institutional Development for Printing and Packaging Exports

The objective of this project is to study and assess the feasibility of establishing an export council for the Printing and Packaging Sector, which was one of the recommendations included in the previous study “Printing and Packaging Development Strategy”. The council will support the sector through market studies and researches aiming to increase size and value of exports, and to design and implement special programs for this purpose, as well as acting as a representative of the exporters from this sector.

World Bank Group Investment Policy Analysis for Egypt ICT Sector

The objectives of the assignment were to Identify the Current Profile of the ICT Sector in Egypt and to conduct an Investor Survey, which is expected to cover current FDI in the ICT Sector, and the Investment Profile.

Electronics Research Center

Ministry of International Cooperation

Egyptian Ambulance Organization

National Authority for Tunnels

Deployment of Megacom GRP Vertical

For each entity, Megacom technical team conducted a gap analysis in order to identify special differences between the work processes at the entity and the Vertical Standards.

Based on the gaps identified, the team designed the additional customization to the vertical and then deployed the full system at the entity.

The function consultants delivered training to users to introduce them to the system, and supported them during the pilot phase.

Upon finalization of the Pilot phase each entity would “Go-Live”, meaning that the employees start entering real-time, day-by-day data into the system and issue the required forms and reports.

World Bank Group Integrating Informal Sector within the Formal Economy in Egypt

The objective of the study is to identify needs of the informal sector and provide recommendations on how to overcome the difficulties hindering the improvement of their performance and hence to encourage them to transform to formal economy. This objective should be achieved through interviews and focus groups from selected sectors.

Ministry of Industry and Trade & Chambers of Leather Tanning and Leather Industry Update the Strategy for Developing the Leather Sector in Egypt

Review earlier studies, update the baseline for local and international performance of the sector, conduct a SWOT analysis, and develop an updated strategy for developing the sector in Egypt.

Ministry of Industry and Trade & Chamber of Printing Update the Strategy for Developing the Printing and Packaging Sector in Egypt

Review earlier studies, update the baseline for local and international performance of the sector, conduct a SWOT analysis, and develop an updated strategy for developing the sector in Egypt.

Private Sector Development Program (PSDP) – GIZ Baseline Survey for Green Business Services for SMEs in Egypt

the Egyptian-German Private Sector Development Programme (PSDP) initiated a project to survey 3000 industrial enterprises in 8 industrial cities in Egypt and 22 cities

ICT Trust Fund Market Demand and Training Needs Assessment

Conduct a study to identify ICT companies of different sizes in order to identify their employment demand (Market Demand Study). Based on the needed jobs, the study should identify main competencies and the training courses/programs that satisfy these competencies.

ICT Trust Fund Social Entrepreneurship Skills Training Program

The Youth Social Entrepreneurship Program (YSEP) of the ICT-Trust Fund (ICT-TF) launched a contest (طموح) in 2012 for young entrepreneurs to apply with their social projects. The contest was concluded and results were published in October 2012. Winning projects were awarded a training course on the necessary “Social Entrepreneurship Skills”.

Social Fund for Development Improve procedures adopted by SFD OSSs to facilitate SMEs license issuance process

This assignment had two objectives; To improve the procedures of license issuance in the SFD One-Stop-Shops (OSSs) and To produce an Revised version of the Standard Operation Procedures Manual (SOP) used by Social Fund for Development (SFD) in the HQ and regional OSSs.

Social Fund for Development A Study to Evasluate the Direct Lending Model at the SFD
Business Development Support Services Project (BDSSP) Evaluate currently active One-Stop-Shops evolved in issuing operation licenses for newly established enterprises and develop a unified model for one stop shop
Health Insurance Organization Organizational Development of HIO

Organizational Restructuring and Employees evaluation

Mapping and Reengineering Service Delivery Processes

Social Fund for Development Study and evaluation of the Credit Centers of the Social Fund for Development
Ministry of Industry and Trade & Chamber of Leather Industries Conduct a Feasibility Study to Relocate 1000 small leather production workshops
Ministry of Industry and Trade A Study for Industrial Development Strategy at the Monoufeya Governorate
General Authority for Investment and Free Zones (GAFI) Developing the Balanced Scorecards for GAFI

Conduct Strategic Management Workshops

Develop the Corporate and the Departments Strategy Maps

Develop the Strategic initiatives for GAFI and define the Key Performance Indicators

Finalize the Corporate and Departmental Balanced Scorecards

Ministry of State for Administrative Development Organizational Development of the Suez Governorate HQ and related entities.
Social Fund for Development/ General Authority for Governmental Services Conducting a Study on the governmental procurement and how to increase the share of M/SMEs of this procurement.
General Authority for Investment and Free Zones GAFI Documentation of the current status and developing recommendations for re-engineering the internal processes of the Authority that are related to service delivery
Industrial Development Authority IDA Documentation of the current status and developing recommendations for re-engineering the internal processes of the Authority
Egyptian Mineral Resources Authority Re-engineering of the Administrative Registration processes for the Egyptian Mineral Resources Authority
Yemeni Mineral Resources Authority Re-engineering of the Administrative Registration processes for the Yemeni Mineral Resources Authority
Egyptian Mineral Resources Authority Documentation of the current status relating Administrative Registration processes for the Egyptian Mineral Resources Authority
Ministry of Finance Updating the Study on Streamlining Laws and Regulations governing the Establishment, Operation, Export and Exit of SMEs in Egypt
Ministry of Finance Study on Environment as an Aspect of M/SME Policy Development in Egypt

The specific objective of this project was to conduct a comprehensive study to assess the current status in Egypt in relation to M/SMEs environmental practices, and to identify necessary policies to be developed and/or reinforced in order to encourage and support M/SMEs in adopting practices that are more compliant to environmental standards.

Ministry of Health Business Processes Re-engineering for the Pharmaceutical registration procedures
Ministry of Social Solidarity Organizational Development and Processes Mapping

Conduct a complete assessment and field analysis for the organization and service delivery in 3 governorates (1 Urban; 1 Rural and 1 Remote).

Conduct a customer/ stakeholder analysis concerning the service delivery mechanism

Develop service-delivery process maps and workflows (As-Is)

Develop the new service delivery processes and process maps that will reflect being service and customer oriented.

Develop the new organization structure for the delivery of different Social Solidarity services.

Develop the job descriptions associated with the new organization structure

Develop the final organizational structure, job descriptions and processes for the service delivery organization.

Ministry of Finance Study on Applying Regulatory Impact Analysis

The specific objective of this project was to conduct a comprehensive study that examines measures through which the “Regulatory Impact Analysis (RIA)” could be introduced and incorporated within the Egyptian regulatory environment.

Ministry of Investment (MoI) Designing the Outline for Automation of the Alexandria Business One Stop Shop

The project targets automating the new companies registration process at GAFI OSS in Alexandria

Ministry of Tourism (MoT) Business Processes Re-Engineering and Automation Outline

Collect high-level data/information regarding the current Organization, Function, Government to Business (G2B) Services and Processes of MoT, Assessment and analysis of said scope and sizing of the business process to be re-engineered. Based on the sizing, the experts would then model and document the re-engineered business processes (recommended to-be).

Assess the IT infrastructure and develop an automation outline and implementation plan.

Ministry of Finance (MoF) Develop a Patent Tax system targeting the Micro and Small Enterprises in Egypt.

The project entailed applying the suggested system on sample establishments located in small cities.

Ministry of Finance (MoF) Analyse the current framework governing the taxation of M/SMEs in Egypt.

Develop a comprehensive tax system for Small and Micro Enterprises in Egypt

Ministry of Finance (MoF) Research Study on Streamlining the Egyptian Laws, Regulations and Procedures for Property registration.

Analysis of the Business Processes applied in property registration and recommendation of re-engineering solutions

Ministry of Foreign Trade (MoFT) Research Study on Streamlining the Egyptian Laws, Regulations and Procedures Governing SMEs Establishment, Growth, Export and Exit

Analysis of the business processes applied on establishment, growth, export and exit of SMEs and recommendations for re-engineering solutions.

Ministry of Foreign Trade (MoFT) Strategic Evaluation of the Commodity Councils:

Review the Current Status

Survey International Experience

Recommend alternatives for service portfolios

Conduct Focus Groups Sessions

Recommend improvements and service portfolios for the commodity councils.

Develop the implementation action plans

Chamber for Printing Industries Institutional Development

Analysis and Re-engineering the business processes of the IT department

Analysing and documenting the current business processes of the chamber and Developing the Policies and Procedures Manual